Answers that get you
back to your family.
Guides, FAQs, and troubleshooting for setting up Family Pilot and getting the most out of it.
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Getting started
Create your account, complete Family Pilot Setup™, and invite your family members. The 12-step onboarding wizard walks you through each connection.
Open setupConnect your calendar
Link Google Calendar, Apple Calendar, or Outlook so events stay in sync. You can add multiple calendars and choose which ones appear in your family view.
Manage connectionsConnect your inbox
One tap connects Yahoo or Outlook. For Gmail, forward one school or team email to your private Family Pilot address, then trust the sender — no password needed. Everything lands in review before it's added.
Open Email SourcesEmail forwarding & trusted senders
Every family gets a private forwarding address. Forward any team or school email to it, tap 'Trust this sender', and future emails from them are picked up automatically. Unknown senders go to review, never straight to your calendar.
Manage email sourcesDaily Brief & the assistant
Every morning Family Pilot writes a short brief of what matters today. Ask questions in plain language any time and it answers from your family's real schedule.
Open Daily BriefTrips & vacations
Plan tournament weekends and family vacations in one place — packing templates, hotel and flight confirmations imported from email, countdowns, destination weather, and a trip budget.
Open TripsGetting there & carpools
Send the address straight to Waze, Google Maps, or Apple Maps, share your ETA with the family, order carpool pickups, and get a nudge when traffic says to leave early.
Open CarpoolGroceries & meals
The shopping list updates live for everyone in the house, sorts by store aisle, suggests what you usually buy, works offline, and can pull in everything you need for this week's dinners.
Open the listFamily Moments
Upload game photos and clips up to 60 seconds, build a highlight reel right in the app, and download or share it. Each household gets its own storage allowance.
Open MomentsWall Mode & Kid View
Wall Mode turns a spare tablet or screen into an always-on family board that refreshes itself. Kid View gives kids a simple checklist with completion streaks.
Open Wall ModeFamily members & seats
Free plans include 4 seats, Pro includes 10. Invite members from Settings → Family. Upgrade if you hit the seat limit.
Open settingsBilling & subscriptions
Premium is $19.99 a month, and both Pro and Premium offer annual billing that saves about 17%. Change or cancel any time from Settings → Billing; payments are handled securely by Stripe.
Open billing settingsPrivacy, export & deletion
Your data is encrypted and never sold. You can download everything in your account or delete it permanently from Settings at any time.
Read Privacy PolicyAlerts & notifications
Turn on browser and phone notifications, pick your alert sound, and set quiet timing. Family Pilot caps alerts at 12 a day so nobody gets overwhelmed.
Alert settingsShare the final score
Turn any game's final score into a sharp card for social media in seconds. Pick the Arena lights design for indoor sports or Open field for outdoor, type the teams and score, and share or download. Your invite link is printed on the card, so anyone who joins from your post is credited to you.
Make a score cardShare your week
After your weekly wrap, you'll see a Share your week card showing the time Family Pilot gave you back. Share it to any social feed — the card carries your invite link, so friends who join from it count toward your rewards.
Open dashboardBring your team
Start a season kickoff link for your team and share it with the other families. When 5 families join from your link, every family in the team pod gets 3 months of Premium free. Track progress on your season status page.
Start a team seasonTry it in 60 seconds
Paste any team or school email into the Try It card on your dashboard and watch Family Pilot pull out the date, time, and location before you connect anything.
Go to dashboardGood to know
Frequently asked questions
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