Help Center

Guides, FAQs, and troubleshooting for Family Pilot AI.

Popular topics

Getting started

Create your account, complete Family Pilot Setup™, and invite your family members. The 12-step onboarding wizard walks you through each connection.

Open setup

Connect your calendar

Link Google Calendar, Apple Calendar, or Outlook so events stay in sync. You can add multiple calendars and choose which ones appear in your family view.

Manage integrations

Connect your inbox

Family Inbox extracts events, permission slips, and school updates from Gmail or Outlook. Nothing is sent without your review.

Connect an inbox

Family members & seats

Free plans include 4 seats, Pro includes 10. Invite members from Settings → Family. Upgrade if you hit the seat limit.

See plans

Billing & subscriptions

Upgrade, downgrade, or cancel any time from Settings → Billing. All charges are handled securely by Stripe.

View pricing

Privacy & security

Your data is encrypted, RLS-protected, and never sold. Read our full policy for details on how we handle personal and family data.

Read Privacy Policy

Alerts & notifications

Configure Smart Alerts for school, sports, carpool, and calendar events in Settings → Alerts. Send yourself a test alert to verify delivery.

Alert settings

Frequently asked questions

Still need help?

Our team typically replies within one business day.